Today I want to show you how to get on top of your workflow and really cut out all inefficiencies in your practice.
So I was sitting with one of our Blackbelt members recently, and he said to me, “Rudi, you know it feels very busy, everybody’s busy, there’s a lot going on, but work is piling up, and I just don’t know what to do.”
So I’m going to share an answer with you. This is really powerful, but when most people initially hear this they go, “Oh, no, no, no! That wouldn’t work for us.”
So, I’m going to share a concept with you, and I’m going to ask you to stay away from “that won’t work for us”, and rather say “so here’s this concept, how are we going to tweak it, adjust it to make it work for us?”
So, to get on top of your workflow, what we want to start using is peer pressure, and the way we do this is with daily stand-up meetings where each person has 1 minute per person to talk.
The agenda has 3 things on it.
1. What did you work on yesterday?
2. What are you working on today?
3. What are your bottlenecks, what are you stuck with?
One minute per person. So this meeting is not about finding answers and having a long discussion about resolving things. It’s a touch point – what did you do yesterday? What are you doing today? What are you stuck with? Move to the next person.
What this achieves is that it builds peer pressure. So it’s not up to you to go to somebody and say, “Oh, I can’t believe you have not done this.” That peer pressure of saying on a daily basis, yesterday, today, bottlenecks, and tomorrow I’m going to repeat this again, and ideally it’s moved on because if it hasn’t it’s going to create peer pressure for me. And this method is very powerful in highlighting problem spots and getting things to move forward really quickly.
So typically people will say, “Well you know my staff are on/off site with clients, or out of the office. What do I do?” I don’t know, figure it out. No. Some people have said, “You know what, this meeting happens when all of the teams are in the office.” Other people have said, “It happens and people who are off site must phone in.” Other people have used a system where they get their entire team, instead of having a stand up meeting, they email into a manager who reviews all their responses of ‘yesterday, today, bottlenecks’. And through an email process – that’s how they do it. So there’s different ways, different means – be creative. But as a process it’s ridiculously powerful.
So as a summary.
1. Set up a daily meeting with your team.
2. The agenda is –
• What happened yesterday, or what did you work on yesterday?
• What are you working on today?
• What are your bottlenecks?
I didn’t mention earlier, but the idea is it’s not you chairing this meeting. You can initially but ideally you want to get someone else to do this for you. And do this on a daily basis – ideally at a routine time.
So one question for you. If you did have this kind of daily peer pressure meeting, what might that do for you, your practice and your team?
Leave a comment below and let’s continue the conversation down there.