Wow, what a year 2018 has been!
In the course of the year…
- I’ve acquired 2 additional accountancy practices (in the Midlands and in Scotland),
- My coaching and mastermind programme has grown dramatically and we now have members in seven countries and on four continents,
- The members of my programme have had some seriously life-changing results in their businesses,
…and, I’m already planning big things for you in 2019!
If you want to be part of one of the world’s fastest growing communities of progressive accountants click here to book yourself in a call with me and get 2019 off to a flying start.
As well as everything that’s happened above, I’ve also managed to write almost 100 new articles for my blog and for Linkedin.
You know, I often hear from speaking to practice owners how informative, educational and sometimes entertaining they find my blog posts to be. I just want to give as much value to accountants as possible and help them any way I can, no matter where they are on their journey.
So, it seems fitting to end the year with a roundup of 10 of my most-read posts from 2018.
You never know, their could be something in here which will make 2019 a great year for you:
I think there’s a common assumption that all practice owners want to grow their top line.
But what if you’re not interested in growing your practice?
What if you think you already have a decent number of clients and don’t want to expand?
If growth isn’t your goal, then you’ll want to read this article.
As accountants, I’m sure we’ve all had experience dealing with problem clients.
The ones that leave you feeling fed up and frustrated. The ones that make you question whether having them as a client is even worth it.
This post talks about why you should consider ‘firing’ bad clients, even if they’re some of your highest earners, so that you can make way for better ones.
This is a story we can all learn from…
One of the members of my programme lost £80K worth of clients within just a few weeks because he let his client service slip. They voted with their feet and they ran.
Ensure this doesn’t happen to your practice by systemising your customer service process.
Finding time to work ON your business can be difficult, especially with the busy lives we all lead nowadays, but it’s crucial if you want to grow, expand and make more money.
So, how can you find time to work on your business?
Read this article to find out the counter-intuitive way I think is the best way to find the time you need to work on your business.
In a world that relies increasingly on all things technology and digital, it’s important not to lose the human touch.
This is especially important in business and if you want to keep your accounting clients happy.
Read this article for three great tips on how to stay connected with your clients and ensure you retain the personal touch.
Profitability is one of the most important things in business, and it’s something accounting practices have to get right.
Ideally, your net-profit will be between 40% and 50%, or above 50%, which is entirely possible!
If your profitability isn’t 40% or above, read this guide now to start taking the steps towards improving your margins.
Most accountants I encounter don’t have a solid marketing strategy. After all, we’re accountants, not marketers!
But, a solid marketing strategy is one of the most important things you need if you want your business to succeed, grow
If your marketing strategy isn’t nailed, read this article to find the five crucial components for a successful strategy.
Managing your clients’ expectations is one of the most important aspects of building and maintaining a rewarding relationship. If expectations aren’t being met, the chances are you’re going to lose a client.
So, you’ll want to know each of these seven ways to manage client expectations and deliver a ‘magical’ experience that really gives them the WOW factor.
Another article in the top 10 about customer service and systemisation…are you seeing just how important both these things are?
Systemising the little things in business, such as having your team greet clients by name and remembering your clients favourite drink when they come to your office, makes such a difference.
Read this article and start thinking about what little things you could systemise in your practice to deliver superior customer service.
Ever said “there just aren’t enough hours in the day” and really believed it?
Well, if you’re guilty of saying that, you’re lying to yourself.
Time management is more about choice management than time management. That might sound confusing, or wrong, but read this article and you’ll see exactly just what I mean and how you can find more time in your day to get everything completed.